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payment deposit and booking

overview

ExGuides Trekking in Nepal Payment ,Deposit and Booking System.

  1. Payment

5.1 Once services and prices have been agreed your booking can only be confirmed if you pay us a
deposit of 20% of the total trip price. This deposit is non-refundable.
If your tour already starts 14 days or less after the booking date we will demand the payment of the
full trip price.

5.2 The payment can be made by either credit card or bank transfer in any of the 4 currencies:
NPR, USD,AUS, GBP and EUR.

5.3 Latest upon arrival in Nepal you are required to pay the balance for the booked services (full
amount). Failure to do so will lead to the cancellation of the booking.

5.4 We will charge no credit card fee for the deposit or any advanced payments. However, if you
wish to pay the balance on the day of arrival by credit card we allow us to charge a service fee of
4.5% No fees apply if you pay cash.

5.5 Any transaction fees charged by your bank or credit institution are under your sole responsibility.

5.6 Once we received the deposit (or full payment where required) we will confirm your booking and
provide a voucher. Please check that all details on the voucher are correct. It is your responsibility to
ensure tour dates and times are stated correctly and to their requirements. In case of any mistakes
please inform us immediately.
6. Deposit

6.1 A deposit of 20% of the total trip cost must be paid at the time of booking.

6.2 The deposit is non-refundable.

6.3 In the event of a postponement by the client and once the deposit has been made 50% of the
deposit can be re-allocated to a subsequent date within a 12 month period from the date of
postponement advice. In such case prices are subject to review.

  1. Modifications & Amendments

7.1 All requests for modifications/amendments/date changes must be made in writing and directed
to ExGuides. If you request a modification/amendment/date change ExGuides will attempt to honor
your request at no charge; however a modification/amendment/date change may attract an
additional fee. Date-change requests and amendments are subject to availability. ExGuides cannot
guarantee the success of any date-change request.

7.2 Once the tour started modifications are not possible anymore. If the tour needs to be modified
due to health issues or any other personal risks extra charges will apply.

  1. Cancellation

8.1 The deposit (20%) cannot be refunded

8.2 Cancellation 9 days and more prior arrival in Nepal:
0% of the paid deposit and
100% of any additional amounts we may hold
will be refunded (maximum 80% of the tour price)

8.3 Cancellation 8 days until 1 day prior arrival in Nepal:
0% of the paid deposit and
50% of any additional amounts we may hold
will be refunded (max. 65% of the tour price)

8.4 Cancellation at the day of arrival no refund will be made.

8.5 Once full payment has been made and the program has begun under no circumstances and at
no time will any refund be made.

8.6 When the tour already started and you wish to change or stop your travel for any reason, this
will be regarded as a cancellation of the tour from your side. According to clause 8.5 no refund will
be made and extra charges may apply.

Note : this is only our Payment , Deposit and Booking system , for more info please Click here our Terms and Conditions

 

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